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Task Management

Overview

Tasks help break down projects into smaller, manageable pieces of work. Each task can have its own deadline, priority, assigned member, and even a specific rate for billing purposes.

When to Use Tasks
  • Breaking large projects into smaller work items
  • Assigning specific work to team members
  • Tracking detailed time at task level
  • Task-specific billing rates

Creating Tasks

Step 1: Navigate to Project Tasks

  1. Go to Projects in the sidebar
  2. Select your project
  3. Navigate to Tasks tab
  4. Click "Add Task" or "New Task" button

Step 2: Fill in Task Details

Required Fields

Task Name

  • Clear, actionable description of the work
  • Length: 3-200 characters
  • Examples:
  • "Design homepage mockup"
  • "Implement user authentication"
  • "Write product description copy"
  • "Task 1" (too generic)
  • "Fix" (not descriptive)

Optional Fields

Description

  • Detailed task explanation
  • Acceptance criteria
  • Length: Up to 2000 characters
  • Formatting: Plain text
  • Example: "Create responsive homepage design in Figma. Include hero section, features grid, testimonials, and CTA. Desktop and mobile versions required."

Priority

  • Levels:
  • Urgent: Drop everything, do this now
  • High: Important, do soon
  • Medium: Normal priority (default)
  • Low: Can wait, nice to have

Assignees

  • Select one or more team members responsible for the task
  • Autocomplete dropdown: Shows all active project team members with avatar and name
  • Multiple selection: Supported on all tiers — select multiple people as chips
  • Unassigned: Leave empty if no specific person is responsible
  • Chip display: Each selected assignee appears as an avatar chip; click the × to remove
Impact on Time Tracking

Assignees directly affect which tasks appear in the Project / Task selector when logging time:

  • No assignees set → the task is visible to all project members
  • One or more assignees set → the task is only visible to the assigned members

This keeps the task selector clean and relevant for each team member — you only see tasks that belong to you.

Deadline

  • Target completion date
  • Date picker: Select date
  • Time: Optional (defaults to end of day)
  • Alerts: Email reminders (PRO+)

Estimated Hours (PRO+)

  • Expected time to complete
  • Format: Hours (e.g., 4, 8.5, 16)
  • Used for: Capacity planning, progress tracking
  • Warning: Alert when actual time exceeds estimate

Task Rate (PRO+)

  • Specific hourly rate for this task
  • Overrides: Project and user rates
  • Use case: Specialized work, different skill levels
  • Example: Junior dev task: €40/hour, Senior dev task: €80/hour

Step 3: Create Task

Click "Create Task" button.

What happens:

  • Task added to project
  • Assigned member notified (if enabled)
  • Task appears in task list
  • Available for time tracking

Task States

Tasks move through different states during their lifecycle:

Available States

Active (Default)

  • Task is open and being worked on
  • Ready to be picked up or in progress
  • Next action: Complete or put on hold

Completed

  • Task finished
  • All work done
  • Next action: Archive or review

On Hold

  • Temporarily paused
  • Waiting on external factor or decision
  • Next action: Resume (→ Active) when ready

Archived

  • Task is no longer active
  • Closed or cancelled work
  • Next action: Restore if needed

Changing Task State

Manual Update:

  1. Click the task in the task list
  2. Select the new state from the status dropdown
  3. Save

Auto-update (PRO+):

  • Active → Completed: When marked complete from the timer
  • Configurable: Project Settings → Task Automation

Tier Limits

TierMax Tasks per WorkspaceTask AssignmentTask RatesTask Automation
FREE50 total (multiple)
PRO70 total (multiple)
ENTERPRISEUnlimited (multiple)
FREE Tier Limit

FREE tier allows only 50 tasks per workspace (across all projects). Manage tasks carefully or upgrade to PRO for 70 tasks.


Task Organization

Filtering Tasks

Filter by:

  • State: Active, Completed, On Hold, Archived
  • Priority: Urgent, High, Medium, Low
  • Assignee: "All" (default) or "Assigned to Me" — quickly find tasks assigned to you
  • Deadline: Overdue, due this week, due this month
  • Project: Single project or all projects

Saved Filters (PRO+):

  • Save commonly used filter combinations
  • Quick access from dropdown
  • Examples: "My urgent tasks", "Team overdue tasks"

Sorting Tasks

Sort by:

  • Priority: Urgent → Low
  • Deadline: Nearest first
  • Created date: Newest or oldest
  • Alphabetical: Task name A-Z
  • State: Active → Completed

Default Sort: Priority (high to low) + Deadline (nearest first)

Task List Views

List View (Default)

  • Compact list with key info
  • Quick state changes
  • Bulk actions (PRO+)

Board View (PRO+)

  • Kanban-style columns (Active | Completed | On Hold)
  • Drag-and-drop state changes
  • Visual workflow

Calendar View (PRO+)

  • Tasks plotted by deadline
  • Monthly/weekly/daily views
  • Drag to reschedule

Task Details & Tracking

Task Detail Page

Click any task to view full details:

Information Displayed:

  • Task name and description
  • Current state and priority
  • Deadline
  • Estimated vs actual hours
  • Comments and history
  • Linked time entries

Sidebar Cards:

  • Projects: Shows the linked project(s)
  • Assignees: Shows all assigned team members with avatar, full name, and role (contributor). This card is hidden when no assignees are set.

Time Tracking on Tasks

Start Timer:

  1. Open task
  2. Click "Start Timer" button
  3. Timer starts, auto-tags with task
  4. Work on task
  5. Stop timer when done

Manual Entry:

  1. Create time entry
  2. Select project
  3. Select task from dropdown
  4. Fill in time details
  5. Save

Task Time Summary:

  • Total time tracked on this task
  • Breakdown by team member
  • Billable vs non-billable hours
  • Rate applied (if task rate set)

Task Dependencies (ENTERPRISE)

ENTERPRISE Feature

Task dependencies are only available in ENTERPRISE tier.

Set Dependencies:

  1. Open task detail page
  2. Click "Add Dependency"
  3. Select predecessor task
  4. Choose dependency type:
  • Finish-to-Start: Task B starts after Task A finishes
  • Start-to-Start: Task B starts when Task A starts
  • Finish-to-Finish: Task B finishes when Task A finishes

Visual Dependency Chain:

  • Gantt chart view
  • Critical path highlighted
  • Blocker warnings if dependency incomplete

Bulk Task Operations (PRO+)

PRO+ Feature

Bulk task operations require PRO or ENTERPRISE tier.

Bulk Actions:

Select Multiple Tasks:

  1. Enable checkbox selection
  2. Select tasks (Ctrl+Click for multiple)
  3. Choose action from bulk menu

Available Actions:

  • Change state: Mark all as Done, In Progress, etc.
  • Change priority: Set to Urgent, High, Medium, Low
  • Assign to: Assign all to specific team member
  • Set deadline: Bulk deadline update
  • Delete tasks: Remove multiple tasks at once
  • Export tasks: CSV export of selected tasks

Undo (within 30 seconds):

  • Accidental bulk action? Click "Undo" notification

Task Templates (ENTERPRISE)

ENTERPRISE Feature

Task templates are only available in ENTERPRISE tier.

Create Template:

  1. Create project with standard tasks
  2. Project Settings → Advanced
  3. Save as project template (includes tasks)

Use Template:

  1. New Project → Use Template
  2. Select template
  3. All tasks auto-created
  4. Customize as needed

Example Template: "Website Redesign"

Tasks included:
- Kickoff meeting
- Design mockups
- Client feedback round 1
- Revisions
- Development - HTML/CSS
- Development - JavaScript
- Content migration
- QA testing
- Client review
- Launch

Task Comments & Collaboration

Add Comment:

  1. Open task detail page
  2. Scroll to Comments section
  3. Type comment
  4. Optional: @mention team member
  5. Post comment

Comment Features:

  • @mentions: Notify specific team members
  • Attachments: Upload files (ENTERPRISE)
  • Edit/Delete: Own comments only
  • History: Full comment thread preserved

Notifications:

  • Email for @mentions
  • In-app for all task comments (if subscribed)

Task Best Practices

Do's

  • Use actionable names - "Design homepage" not "Homepage"
  • Set realistic deadlines - Better to finish early
  • Assign tasks - Clear ownership
  • Update states - Keep task board current
  • Add descriptions - Context helps future you
  • Break down large tasks - Smaller tasks are manageable
  • Set priorities - Focus on what matters

Don'ts

  • Don't create too many tasks - Analysis paralysis
  • Don't leave tasks unassigned - Someone must own it
  • Don't ignore deadlines - Update or remove if changed
  • Don't use generic names - "Task 1", "Misc", "Other"
  • Don't skip state updates - Reflect actual progress
  • Don't forget to close - Mark done when complete

Task Reports (PRO+)

Available Reports:

  • Task completion rate: % of tasks done vs total
  • Average task duration: How long tasks take
  • Overdue tasks: Tasks past deadline
  • Member workload: Tasks per team member
  • Priority distribution: Urgent vs low priority breakdown

Export Options:

  • CSV: All task data
  • PDF: Formatted report
  • Excel: Pivot-ready data

Troubleshooting

"Maximum tasks reached" error

Problem: Can't create more tasks.

Solutions:

  1. FREE tier: Delete completed tasks or upgrade to PRO (50 → 70 tasks)
  2. PRO tier: Delete completed tasks or upgrade to ENTERPRISE (unlimited)
  3. Archive completed tasks: ENTERPRISE only

Cannot assign task to team member

Problem: Team member not appearing in the Assignees autocomplete dropdown.

Reasons:

  • Member's status is not active in the workspace (only active members are shown)
  • Member removed from workspace
  • Member has not accepted their invitation yet

Solutions:

  1. Go to Settings → Team and verify the member's status is Active
  2. Re-invite the member if they haven't joined yet
  3. Check workspace access settings

Task not showing in timer dropdown

Problem: Created task doesn't appear when selecting task.

Solutions:

  1. Refresh page (F5)
  2. Check task state (blocked/cancelled tasks hidden by default)
  3. Check if project requires task (Settings → Time Entry Settings)
  4. Verify you're in correct project

Bulk actions not working

Problem: Can't perform bulk operations.

Reason: Bulk actions require PRO or ENTERPRISE tier.

Solution: Upgrade subscription or perform actions individually.


Next Steps


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