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Fixed Rates

Overview

Fixed rates (flat-fee pricing) charge a predetermined amount regardless of time spent. Perfect for deliverable-based work, packages, and scope-defined projects.

Why fixed rates:

  • Predictable costs - Clients know exact price upfront
  • Value-based pricing - Charge for outcome, not time
  • Efficiency rewarded - Work faster, earn more per hour
  • Simple invoicing - One line item per deliverable
  • Reduced tracking - Less focus on time details

When to use:

  • Logo design, branding packages
  • Website builds with clear scope
  • Monthly retainers
  • Deliverable-based milestones
  • Standardized services

Setting Fixed Rates

Project-Level Fixed Rate (PRO+)

Charge fixed amount for entire project.

How to set:

  1. Navigate to Projects
  2. Click project name
  3. Go to SettingsBilling
  4. Select "Pricing Type": Fixed Price
  5. Enter Total Project Price: €5,000.00
  6. Set payment schedule (optional)
  7. Click "Save"

Configuration:

┌─────────────────────────────────────────┐
│ Website Redesign - Billing Settings │
├─────────────────────────────────────────┤
│ │
│ Pricing Type: │
│ ○ Hourly Rate │
│ ● Fixed Price │
│ │
│ Total Project Price: │
│ [€5,000.00] │
│ │
│ Payment Schedule: │
│ ○ Single payment (on completion) │
│ ● Milestone-based │
│ ○ Monthly installments │
│ │
│ [Configure Schedule →] │
│ │
│ Time Tracking: │
│ ☑ Still track time (for analysis) │
│ ☐ Disable time tracking │
│ │
│ Budget Hours (optional): │
│ [80 hours] (€62.50/hour effective) │
│ │
│ [Save] [Cancel] │
└─────────────────────────────────────────┘

Example: Website Package

Project: Small Business Website
Fixed Price: €5,000

Included:
- 5 pages (Home, About, Services, Contact, Blog)
- Responsive design
- Contact form
- Basic SEO
- 30 days support

Exclusions:
- E-commerce features (+€2,000)
- Custom animations (+€800)
- Content writing (+€500)

Time tracking with fixed price:

Even with fixed pricing, track time for:
✓ Profitability analysis (Did we make money?)
✓ Future estimates (How long did it really take?)
✓ Team utilization (Who worked how much?)
✓ Scope creep detection (Are we over budget?)

Example:
Fixed Price: €5,000
Budgeted: 80 hours (€62.50/hour effective)
Actual: 92 hours (€54.35/hour effective)
Result: -€715 profit loss vs planned

Task-Level Fixed Rate (ENTERPRISE)

Charge fixed amount per task/deliverable.

How to set:

  1. Navigate to ProjectTasks
  2. Click task name
  3. Scroll to "Billing" section
  4. Select Rate Type: Fixed Fee
  5. Enter Fixed Amount: €1,500.00
  6. Add description of deliverable
  7. Click "Save Task"

Configuration:

┌─────────────────────────────────────────┐
│ Logo Design - Task Billing │
├─────────────────────────────────────────┤
│ │
│ Rate Type: │
│ ○ Hourly │
│ ● Fixed Fee │
│ │
│ Fixed Amount: │
│ [€1,500.00] │
│ │
│ Deliverable Description: │
│ ┌────────────────────────────────────┐ │
│ │ Complete logo design package: │ │
│ │ - 3 initial concepts │ │
│ │ - 2 revision rounds │ │
│ │ - Final files (AI, EPS, PNG, SVG) │ │
│ │ - Brand guidelines PDF │ │
│ └────────────────────────────────────┘ │
│ │
│ Estimated Hours: [12 hours] │
│ Effective Rate: €125/hour │
│ │
│ Payment Trigger: │
│ ● On task completion │
│ ○ On client approval │
│ ○ Custom date │
│ │
│ [Save] [Cancel] │
└─────────────────────────────────────────┘

Example: Deliverable-Based Tasks

Project: Brand Identity Package - €8,500

Tasks (Fixed Fee):
1. Logo Design €1,500
2. Business Cards €400
3. Letterhead Template €300
4. Brand Guidelines €800
5. Social Media Kit €600
6. Website Mockups €2,500
7. Implementation Support €2,400

Total: €8,500 (sum of all tasks)

Why task-level fixed rates:

  • Clear deliverables per milestone
  • Partial invoicing (bill per completion)
  • Mixed with hourly tasks in same project
  • Scope protection (deliverable defined)

Payment Schedules

Milestone-Based Payments

Split fixed price into milestone payments.

Setup:

  1. Project Settings → Payment Schedule
  2. Select "Milestone-based"
  3. Click "Add Milestone" for each payment
  4. Define milestones with amounts and due dates

Configuration:

┌─────────────────────────────────────────┐ │ Milestone Payment Schedule │ │ Total Project: €5,000 │ ├─────────────────────────────────────────┤ │ │ │ Milestone 1: Project Kickoff │ │ Amount: €1,500 (30%) │ │ Trigger: Contract signed │ │ Status: Paid (Jan 5, 2026) │ │ │ │ Milestone 2: Design Approval │ │ Amount: €1,500 (30%) │ │ Trigger: Design approved by client │ │ Due: Jan 20, 2026 │ │ Status: ⏳ Pending │ │ │ │ Milestone 3: Development Complete │ │ Amount: €1,250 (25%) │ │ Trigger: UAT passed │ │ Due: Feb 10, 2026 │ │ Status: 📝 Not started │ │ │ │ Milestone 4: Go-Live │ │ Amount: €750 (15%) │ │ Trigger: Site launched │ │ Due: Feb 20, 2026 │ │ Status: 📝 Not started │ │ │ │ [Add Milestone] [Save Schedule] │ └─────────────────────────────────────────┘

Common milestone structures:

50/50 Split:

✓ Best for: Short projects (1-2 months)
- 50% upfront (deposit)
- 50% on completion

33/33/33 Split:

✓ Best for: Medium projects (2-4 months)
- 33% upfront
- 33% at midpoint
- 33% on completion

30/30/30/10 Split:

✓ Best for: Longer projects (3-6 months)
- 30% upfront
- 30% at design approval
- 30% at development complete
- 10% post-launch (30 days)

Agile Sprints:

✓ Best for: Ongoing development (ENTERPRISE)
- €5,000 per 2-week sprint
- Payment at sprint end
- Continuous delivery

Monthly Installments

Split fixed price into equal monthly payments.

Setup:

  1. Project Settings → Payment Schedule
  2. Select "Monthly installments"
  3. Enter number of months: 6
  4. System calculates: €5,000 ÷ 6 = €833.33/month

Configuration:

┌─────────────────────────────────────────┐
│ Monthly Installment Schedule │
│ Total Project: €6,000 │
├─────────────────────────────────────────┤
│ │
│ Number of Months: [6] │
│ Monthly Amount: €1,000.00 │
│ │
│ Start Date: [Feb 1, 2026] │
│ End Date: Jul 31, 2026 (auto) │
│ │
│ Payment Day: [1st] of each month │
│ │
│ Auto-Invoice: ☑ Yes │
│ (Generate invoice automatically) │
│ │
│ Schedule Preview: │
│ ┌────────────────────────────────────┐ │
│ │ Feb 1, 2026 €1,000 (Invoice #1) │ │
│ │ Mar 1, 2026 €1,000 (Invoice #2) │ │
│ │ Apr 1, 2026 €1,000 (Invoice #3) │ │
│ │ May 1, 2026 €1,000 (Invoice #4) │ │
│ │ Jun 1, 2026 €1,000 (Invoice #5) │ │
│ │ Jul 1, 2026 €1,000 (Invoice #6) │ │
│ └────────────────────────────────────┘ │
│ │
│ [Save Schedule] │
└─────────────────────────────────────────┘

Use cases:

Retainer Agreement:

Service: Monthly Marketing Support
Rate: €2,500/month (fixed)
Term: 12 months
Total: €30,000

Included monthly:
- 20 hours consulting (approx)
- Weekly status calls
- Monthly report
- Email support

Subscription Service:

Service: Website Maintenance
Rate: €500/month
Term: Ongoing (cancel anytime)

Included:
- Security updates
- Backups
- 2 hours changes/month
- Uptime monitoring

Package Pricing

Service Packages (ENTERPRISE)

Pre-defined service packages with fixed pricing.

Setup:

  1. Navigate to SettingsPackages
  2. Click "Create Package"
  3. Enter package details
  4. Save and assign to projects

Package Template:

┌─────────────────────────────────────────┐
│ Create Service Package │
├─────────────────────────────────────────┤
│ │
│ Package Name: │
│ [Starter Website Package__________] │
│ │
│ Fixed Price: │
│ [€3,500.00] │
│ │
│ Deliverables Included: │
│ ┌────────────────────────────────────┐ │
│ │ ☑ 5 responsive pages │ │
│ │ ☑ Contact form integration │ │
│ │ ☑ Basic SEO setup │ │
│ │ ☑ Google Analytics │ │
│ │ ☑ Mobile optimization │ │
│ │ ☑ 2 rounds of revisions │ │
│ │ ☑ 30 days post-launch support │ │
│ └────────────────────────────────────┘ │
│ │
│ Optional Add-ons (hourly): │
│ [ ] E-commerce (+€2,000) │
│ [ ] Blog setup (+€500) │
│ [ ] Custom animations (+€800) │
│ │
│ Estimated Timeline: [3-4 weeks] │
│ Estimated Hours: [40 hours] │
│ │
│ [Save Package] [Cancel] │
└─────────────────────────────────────────┘

Example: Tiered Packages

STARTER PACKAGE - €3,500
- 5 pages
- Contact form
- Basic SEO
- 30 days support
Timeline: 3-4 weeks

PRO PACKAGE - €7,500
- 10 pages
- Blog integration
- Advanced SEO
- E-commerce (up to 50 products)
- 60 days support
- Training session
Timeline: 6-8 weeks

ENTERPRISE PACKAGE - €15,000
- Unlimited pages
- Custom features
- Advanced integrations
- Priority support (6 months)
- Dedicated project manager
- Weekly check-ins
Timeline: 10-12 weeks

Package assignment:

When creating new project:
1. Select "Use Package Template"
2. Choose package: "Starter Website Package"
3. Auto-fills:
- Fixed price: €3,500
- Deliverables list
- Timeline estimate
4. Customize if needed
5. Create project

Fixed + Hourly Hybrid

Combining Fixed and Hourly

Project with both fixed deliverables and hourly work.

Example: Website + Ongoing Support

Project: Company Website

Fixed Component:
- Website Development: €8,000 (fixed)
- Design + Development
- 10 pages
- Contact forms
- 2 revision rounds

Hourly Component:
- Ongoing Support: €75/hour
- Content updates
- Bug fixes
- Feature additions
- Monthly maintenance

Billing:
- Invoice 1: €8,000 (upon launch)
- Invoice 2+: Monthly (hours × €75)

Configuration:

Project Settings:
- Primary Pricing: Fixed (€8,000)
- Allow Hourly Tasks: ☑ Yes
- Rate for hourly work: €75/hour

Tasks:
1. [Fixed] Website Design €3,000
2. [Fixed] Development €4,000
3. [Fixed] Testing & Launch €1,000
4. [Hourly] Content Updates €75/h
5. [Hourly] Bug Fixes €75/h
6. [Hourly] Feature Requests €75/h

Profitability Tracking

Fixed Price vs Time Spent

Track profitability of fixed-price projects.

Profitability Report:

┌─────────────────────────────────────────┐
│ Website Redesign - Profitability │
├─────────────────────────────────────────┤
│ │
│ Fixed Price: €5,000.00 │
│ │
│ Time Spent: │
│ - John (Senior): 30h @ €75/h = €2,250 │
│ - Sarah (Mid): 40h @ €50/h = €2,000 │
│ - Mike (Junior): 25h @ €35/h = €875 │
│ │
│ Total Hours: 95h │
│ Total Cost: €5,125 │
│ │
│ Revenue: €5,000 │
│ Cost: €5,125 │
│ Profit: -€125 (LOSS) │
│ Margin: -2.5% │
│ │
│ Effective Rate: €52.63/hour │
│ Target Rate: €62.50/hour │
│ Variance: -€9.87/hour (-15.8%) │
│ │
│ Project over budget by 15 hours │
└─────────────────────────────────────────┘

Budget tracking:

Project Budget Widget:

┌──────────────────────────────┐ │ Budget: 80h / 95h (119%) │ │ [████████████▓▓▓▓] Over! │ │ │ │ Revenue: €5,000 │ │ Cost: €5,125 │ │ Margin: -2.5% │ │ │ │ Status: Over Budget │ └──────────────────────────────┘

Alerts (ENTERPRISE):

Budget Alert Triggered:

Subject: Project "Website Redesign" Over Budget
Date: Jan 20, 2026

Project has exceeded 80% of budgeted hours.

Current: 76h / 80h (95%)
Projected: 95h (119% of budget)

Estimated Loss: -€125 at completion

Actions:
[ ] Negotiate scope reduction
[ ] Request budget increase
[ ] Absorb loss (learning experience)

[View Project →]

Invoicing Fixed Rates

Fixed-Price Invoicing

Generate invoices for fixed-rate projects.

Single Payment Invoice:

┌─────────────────────────────────────────┐
│ INVOICE #INV-2026-0042 │
│ Date: Jan 25, 2026 │
│ Due: Feb 10, 2026 (Net 15) │
├─────────────────────────────────────────┤
│ │
│ Bill To: │
│ ACME Corporation │
│ 123 Business St │
│ New York, NY 10001 │
│ │
│ Project: Logo Design Package │
│ │
│ Description Amount │
│ ──────────────────────── ────────── │
│ Complete logo design €1,500.00 │
│ package including: │
│ - 3 initial concepts │
│ - 2 revision rounds │
│ - Final deliverables │
│ - Brand guidelines │
│ │
│ │
│ Subtotal: €1,500.00 │
│ Tax (20%): €300.00 │
│ ──────────────────────── ────────── │
│ TOTAL DUE: €1,800.00 │
│ │
│ [Download PDF] [Send to Client] │
└─────────────────────────────────────────┘

Milestone Invoice:

┌─────────────────────────────────────────┐ │ INVOICE #INV-2026-0043 │ │ Milestone Payment #2 of 4 │ ├─────────────────────────────────────────┤ │ │ │ Project: Website Redesign │ │ Total Project Value: €5,000 │ │ │ │ Milestone: Design Approval │ │ Completed: Jan 20, 2026 │ │ │ │ Description Amount │ │ ──────────────────────── ────────── │ │ Milestone 2: Design €1,500.00 │ │ Approval │ │ │ │ Previous Payments: €1,500.00 │ │ This Payment: €1,500.00 │ │ Remaining Balance: €2,000.00 │ │ │ │ Progress: 60% Complete │ │ │ │ │ │ Subtotal: €1,500.00 │ │ Tax (20%): €300.00 │ │ ──────────────────────── ────────── │ │ TOTAL DUE: €1,800.00 │ │ │ └─────────────────────────────────────────┘


Contract Templates (ENTERPRISE)

Fixed-Price Agreement

Template for fixed-price contracts.

Key sections:

FIXED-PRICE AGREEMENT TEMPLATE

1. Scope of Work
[Detailed deliverables list]

2. Fixed Price
Total: €________
Payment Schedule: [Milestone/Monthly/Single]

3. Deliverables
☑ Clearly defined outputs
☑ Acceptance criteria
☑ Delivery dates

4. Exclusions
Items NOT included in fixed price:
- [List explicitly]

5. Change Orders
Changes to scope require written approval:
- Change order form
- Additional cost calculation
- Timeline impact

6. Revisions Included
- Design: [2] rounds
- Copy: [1] round
- Additional: $[X]/hour

7. Timeline
Start: [Date]
Milestones: [List]
Completion: [Date]

8. Payment Terms
Net [15/30] days
Late fee: [2%] per month

9. IP Rights
Transfer upon final payment

10. Warranty
[30/60/90] days post-delivery

Change Order Process:

Change Order Form:

Original Scope: Logo design (3 concepts)
Change Request: Add 2 additional concepts

Impact Analysis:
- Additional Time: 8 hours
- Additional Cost: €800 (€100/hour)
- Timeline Impact: +3 days

Client Approval:
☐ Approved - Add €800 to invoice
☐ Declined - Proceed with original scope

Signature: ________________ Date: _______

Best Practices

Do's

  • Define scope clearly - Detailed deliverables list
  • Use contracts - Written agreements prevent disputes
  • Set payment milestones - Don't wait until end for payment
  • Track time anyway - Learn actual costs for future estimates
  • Build in buffer - Estimate high, deliver early
  • Document exclusions - What's NOT included is critical
  • Use change orders - Formal process for scope changes
  • Require deposits - 30-50% upfront protects you
  • Set revision limits - "2 rounds included, then €X/hour"
  • Define acceptance criteria - When is it "done"?

Don'ts

  • Don't underprice - Better to lose bid than lose money
  • Don't skip contracts - Verbal agreements fail
  • Don't allow scope creep - "Just one more thing..." = change order
  • Don't start without deposit - Reduces commitment risk
  • Don't ignore profitability - Track if you're making money
  • Don't over-promise timeline - Rushed work = quality issues
  • Don't waive final payment - Small bugs ≠ full payment hold
  • Don't forget taxes - €5,000 + VAT, not €5,000 total

Examples

Example 1: Freelance Designer

Service: Logo Design

Package:

Logo Design Package: €1,200

Included:
- Discovery call (1 hour)
- 3 initial concepts
- 2 revision rounds
- Final files: AI, EPS, PNG, SVG, PDF
- Basic brand guidelines (1 page)

Timeline: 2 weeks

Payment:
- 50% (€600) upfront
- 50% (€600) on delivery

Exclusions:
- Additional concepts: €200 each
- Extra revisions: €100/round
- Full brand guidelines: +€800
- Business card design: +€400

Example 2: Web Development Agency

Service: Business Website

Tiered Packages:

BASIC - €2,500
- 5 pages
- Mobile responsive
- Contact form
- Basic SEO
- 1 revision round
Timeline: 2-3 weeks

STANDARD - €5,000
- 10 pages
- Blog setup
- Newsletter signup
- Advanced SEO
- 2 revision rounds
- Google Analytics
Timeline: 4-6 weeks

PREMIUM - €10,000
- 15+ pages
- E-commerce (50 products)
- Custom features
- Priority support (90 days)
- Training session
- 3 revision rounds
Timeline: 8-10 weeks

Example 3: Marketing Agency

Service: Monthly Retainer

Retainer Agreement:

Monthly Marketing Retainer: €3,000/month

Included Services:
- Social media management (3 platforms)
- 8 posts per month (2/week)
- Content calendar
- Monthly analytics report
- Email support
- 1 strategy call/month

Approximate Hours: 20-25 hours/month
(Effective rate: €120-150/hour)

Term: 6 months minimum
Payment: 1st of each month (auto-invoice)

Additional Services (hourly):
- Ad campaign management: €150/hour
- Video production: €200/hour
- Website updates: €120/hour

Troubleshooting

Client wants unlimited revisions

Problem: "Let's do revisions until it's perfect"

Solution:

Include reasonable revisions (2-3 rounds) Define "revision" vs "new concept" Charge hourly for additional rounds Set time limit (revisions within 30 days)

Contract Language: "Package includes 2 rounds of revisions. Each round must be requested within 5 business days of previous delivery. Additional revisions: €100/hour."

Project scope expanding

Problem: "Can you also add..." requests

Solution:

Change Order Process:
1. Client requests addition
2. Assess impact (time, cost, timeline)
3. Send change order for approval
4. Get written approval before proceeding
5. Update project scope and invoice

Never say: "Sure, I can squeeze that in."
Always say: "Let me prepare a change order for that."

Fixed price too low

Problem: Realized you underbid project

Options:

Option 1: Absorb loss, learn for next time
- Finish project professionally
- Document actual hours
- Adjust future pricing

Option 2: Renegotiate (risky)
- Explain situation honestly
- Show scope expansion evidence
- Request additional budget
- May damage relationship

Option 3: Reduce scope
- Deliver on original contract
- Offer "exclusions" as add-ons
- Complete within budget

Best: Option 1 (maintain reputation)

Next Steps


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